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49 — firmware or communication error

This is the printer's firmware falling over, usually while chewing on a print job it couldn't process. Cancel everything in the queue, switch the printer off, unplug the network or USB cable, wait a minute, then power it back on with the cable still out. If it comes up clean, reconnect and send a simple one-page document before anything complicated. A firmware update fixes the recurring version, and an out-of-date driver on one computer is often what keeps triggering it.

Related codes: 49

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